Refund and Returns Policy
At Magic Valley, we strive to provide our guests with the best experience possible. If for any reason you are not satisfied with your reservation, we offer a refund or exchange, subject to the following conditions:
Cancellations:
If you need to cancel your reservation, please do so at least 24 Hours in advance of your scheduled arrival date to avoid any penalties. If you cancel within 1 days of your scheduled arrival date, you will be subject to a cancellation fee.
Refunds:
If you are eligible for a refund, we will process your refund within 7 working days of receiving your cancellation request. Refunds will be issued to the original payment method used at the time of booking.
No-Shows:
If you do not show up for your reservation and have not cancelled it in advance, you will be charged the full amount of your reservation.
Early Departures:
If you decide to leave before your scheduled departure date, you will not be eligible for a refund.
Changes to Reservations:
If you need to make changes to your reservation, please contact us as soon as possible. Changes are subject to availability and may be subject to additional fees.
Non-Refundable Deposits:
Certain reservations, such as those made during peak seasons or for special events, may require a non-refundable deposit. Please refer to your reservation confirmation for details.
Changes to Refund and Returns Policy:
We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on our website, and your continued use of our website will be deemed as acceptance of any updates or changes to the policy.
If you have any questions or concerns about our Refund and Returns Policy, please contact us at info@magicvalley.in.
Phone – +91 7736 579 666
Thank you for choosing Magic Valley !